What is the warranty period for components (parts and accessories) of my electric skateboard?

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11 comments

  • Lagafet Pepper

    Hi Im been trying to get my mini 2 fix,and Maria keep asking the same question over and over and me telling her the same, I have to call my bank to cancelled the payment, to get a refund, still today send the pictures and nothing to fix it, I will talk to my bank if this week somebody do something unless I have a board the doesn't work as promise

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  • Lagafet Pepper

    Josh I have been contact for Maria but she doesn't understand she keep asking same questions, I wrote to u to and nothing, looks like no warranty want to stand for customer is just a question after question, Im not a engineer 3 weeks asking for solutions and nothing

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  • Brent craft

    I'm having problems with my remote control with my board. The remote stopped turning on and would flash sometimes if you shook it. I opened the remote up and the battery ribbon was snapped.

     

    I've had my board and remote since Aug 16. So it hasn't even been a month and the controller stopped working.

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  • Amber Blodgett

    Their customer service is awful. I have sent 3 requests for my board to be repaired or sent out a new part. It will randomly turn off while I am riding. I have never heard back. I have had my board since July 2019 and it is under warranty and I want it fixed. I spend a lot and I expect them to contact me and fix the problem. 

     

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  • Josh from Meepo Board

    Hi Amber, we'll get back to you shortly. 

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  • Sammaxorlan

    The customer support seems pretty bad now. They closed a ticket of mine without even confirming they would ship a replacement ESC, and I sent in a second ticket and have not heard from someone since

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  • Aznajeebi

    I have sent multiple requests regarding a replacement battery (I am well within warranty). I haven't had the board 2 weeks before the BMS failed on me. All of the cells are reading at the proper voltage but the BMS that came installed in the battery pack was of low quality and poorly soldered. This specific component gave out and I would like a new battery. 

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  • Riverpinhey

    I am in need of a replacement battery because mine is a factory defect. Contacting the support desk isn't useful because I am asked the same questions over and over again and nothing gets resolved. I would greatly appreciate if I could be helped with this issue.

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  • Vbucio7

    My left hub motor wont spin due to broken magnets in the wheel. I sent an email and got nothing. I havent even riden my board yet.

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  • David Eliason

    Had the board for less than a week and the magnets cracked and broke! Sent a message to Meepo.

    Hopefully this is not common, but I am worried after seeing the comment right above me saying they have the same issue. 

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  • Vbucio7

    @David Eliason. The customer support got back to me and they're supposed to be sending out my replacement piece so definitely keep sending the company emails.

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