- We can refund your payment if your order has not begun to been processed.
- We don't refund your order once the products you have ordered are being built.
- We don't refund after your order has shipped out.
- We don't refund when there is an issue with the product you received, rather we fix the board in accordance with our warranty and send you free replacement parts (in certain cases you might need to cover the shipping cost for it).
- We don't accept returns.
See also How can I cancel my order?
Comments
7 comments
Hello,
I recently requested a refund shortly after I purchased the board. I contacted Meepo three ways and have not heard a reply back. I have checked my bank account and the money was withdrew from my account.
When is the likely response time I will recieve a response to my refund inquiry? Thank you.
Sean Nguyen
Hi Sean,
Thanks for your comment. I just created another support ticket with your case in order to make sure you get a response asap.
Thank you for your reply.
I contacted you guys to cancel my order ASAP and haven't received a response. I told you if i didnt get my board before it snowed, i would cancel my order because there is no point. Please refund my order!! ORDER NUMBER: #MEEPO-26539
Hi David, our customer service will get in touch with you shortly
I've asked to get a refund 3 weeks ago and I still haven't seen my refund yet my order number is : #MEEPO-26199
Hi I’ve had my meepo board since about last Christmas and when I went down a curved gutter the board cracked and I was just wonder if I sent it back if I could I get it fixed like a new deck the email is [email protected] get back to me thanks
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